Returns Policy

If you intend returning  goods to us please inform us within 7 days of receipt of goods. If you have received damaged or faulty goods you should inform us within 2 days of receipt

and we will attempt to replace these items. If you prefer not to go ahead with order we will refund your money in full including cost of returning items.

Please inform us by email robin@lumleydesigns.co.uk

If you have simply ordered the incorrect items or changed your mind you will be responsible for cost of returning. Please note, Made to order, Specials, or Sourced items

are not returnable.

We can not accept responsibility for returned items damaged or lost in transit so please make sure they are packaged correctly and we recommend you use Royal Mail Special Delivery.